Ukrainian Genealogical Research Bureau: genealogical researches in Ukraine and abroad, search of relatives, family tree creation, finding of the information in archives

Go to content

USER AGREEMENT about providing genealogy services

This Agreement, in which one party an individual entrepreneur Orekhovska Valentyna Pylypivna, is registered in the Unified State Register of Legal Entities and Individual Entrepreneurs in accordance with the procedure established by the current legislation and is a single tax payer (hereinafter - the Contractor), on the one hand, and any (hereinafter - the Customer), have concluded this Agreement (hereinafter referred to as the "Agreement") addressed to an unlimited number of persons, which is the official public offer of the Contractor, to conclude an Agreement on the provision of genealogy services with any Customer. When ordering and paying for Performer Services, Customers shall accept the terms and conditions of this Contract for the following.

1.1. This Agreement is concluded by granting the full and unconditional consent of the Customer to conclude the Agreement in full, without signing a written copy of the Agreement by the Parties.
1.2. The contract has legal force in accordance with Art. 633, 641, 642 of the Civil Code of Ukraine and is equivalent to a contract signed by the parties.
1.3. The Customer confirms the fact of acquaintance and agreement with all the terms of this Agreement in full by acceptance.
1.4. Any of the following actions are considered as an acceptance of this user agreement:
- execution of the Contractor's services at the Contractor's website;
- payment for the Contractor's services on the terms and in the manner determined by this Agreement and on the relevant pages of the Contractor's Website;
- a written notice (including by e-mail) to the Customer about acceptance of the terms of this Agreement to the e-mail address indicated on the website
1.5. By concluding this contract, the Customer automatically agrees with the full and unconditional acceptance of the provisions of this Agreement, the prices for services and all applications that are integral parts of the Agreement.
1.6. If the Customer does not agree with the terms of the Agreement, he does not have the right to conclude this Agreement and not entitled to use the Services under this Agreement.

"User Agreement" is a public contract, a sample of which is available on the website "Services" is a service or several genealogy services provided by the Contractor and specified by the Contractor on the corresponding section of the Contractor's Website
"Customer" means any capable person, individual entrepreneur who has accepted this Agreement.
"Contractor" is a business entity an individual is an entrepreneur who provides genealogy services.
"Order" - the Customer's application for receiving the Services, addressed to the Contractor.

3.1. The Contractor undertakes to provide services to the Customer in the genealogy field on the terms and in the manner specified in this Agreement, and the Customer undertakes to accept and pay for the services ordered in accordance with the terms and in the manner specified in this Agreement.
3.2. The Contractor confirms that he has the right to provide services in the field of genealogy, in accordance with the requirements of the current legislation of Ukraine.

4.1. The Contractor shall:
• comply with the terms of this Agreement;
• provide the Customer with services of appropriate quality;
• inform the Customer about the list of services on the website
4.2. The Contractor has the right:
• unilaterally suspend the provision of services under this Agreement in case of violation by the Customer of the terms of payment for services under this Agreement;
• other rights in accordance with the current legislation of Ukraine and this Agreement.

5.1. The Customer is obliged:
• timely pay for services in accordance to the terms of this Agreement;
• get acquainted with the information about the Service, posted on the website of the Contractor.
5.2. The customer has the right:
• place an order for the services indicated on the corresponding page of the site;
• require from the Contractor to provide the Services in accordance with the terms of this Agreement.

6.1. The Customer makes out an Order by e-mail, or by phone, indicated in the contact section of the Site

7.1. The price of each individual Service is determined by the Contractor and is communicated in writing to the Customer.
7.2. The Customer pays for the Contractor's Services on the basis of this Agreement in the National Currency of Ukraine - UAH. The Parties agree that the equivalent value of the Services, in US dollars, is paid by the Customer in UAH in accordance with the official rate of hryvnia to the rate of the US dollar, established by the National Bank of Ukraine on the day of payment.
7.3. Payment for the Services is carried out by:
7.3.1. money transfer to the Contractor's current account, or
7.3.2. by other means of payment indicated on the Website of the Performer and in accordance with the payment system rules.
7.4. The moment of payment of the Services is the moment of receipt of the payment confirmation.

8.1 All questions arising in the process of payment and receipt of the Services, the Customer may find out from the Contractor on the contact details specified on the Contractor's Website
8.2. The fact of ordering the Services by the Customer is confirmed by the payment of such Services to the Contracter.
8.3. The fact of receiving the Services by the Customer, is confirmed by the Acceptance of the Services rendered, signed by the Parties (or signed by the Contractor unilaterally in the cases stipulated by this Agreement).

9.1. The Customer and the Contracter have the right to terminate this Agreement unilaterally, giving prior notice in writing to the other party within 30 days. At the same time, payments made by the Customer to be returned in proportion to the amount of work performed and the implementation of the corresponding financial expenses by the Contractor, which independently determines the corresponding proportion, which calculation it obligatorily provides to the Customer within 7 (seven) calendar days from the moment of termination of this contract.

10.1. For non-fulfillment or improper fulfillment of its obligations under this Agreement, the parties are liable in accordance with the current legislation of Ukraine.
10.2 All disputes arising out or related to this Agreement shall be resolved through negotiations between the Parties.
10.3 If the relevant dispute can not be resolved through negotiations, it has to be decided in court according to the legislation in force in Ukraine.

11.1 The Parties shall be released from liability for non-fulfillment or improper fulfillment of obligations stipulated by this Agreement, if it arose s due to force majeure circumstances.
11.2. Each Party shall guarantee to the other Party that it possesses the necessary legal capacity, as well as all rights and powers necessary and sufficient for the conclusion and execution of this Agreement in accordance with its terms.
11.3. Unilateral modification of the conditions of the Contractor entered into by the Customer or refusal to comply with the terms of the concluded Agreement by the Customer is not permissible, except for the cases stipulated by this Agreement. None of the Parties of this Agreement shall have the right to transfer its rights and obligations to third parties without the consent of the other Party.
11.4. The Contractor confirms that he is the payer of the single tax (group 2) at the rate provided by the Tax Code of Ukraine.
11.5. The information provided by the Customer is confidential. Information about the Customer is used solely for the purpose of fulfilling his Order.
11.6. The Contractor shall not be liable for the content and reliability of the information provided by the Customer in the execution of the Order. The Customer is responsible for the accuracy of the information specified in the Order.
11.7. The customer is granted the right to use the services of the Contractor exclusively in their internal activities without the right to alienate them or transfer them to third parties.
11.8. The Parties undertake to store confidential information obtained as a result of the implementation of this Agreement, except for cases when it is sanctioned in writing by another Party or required by state authorities in accordance with the current legislation. For the disclosure of confidential information, the guilty party is liable in accordance with the current legislation.
11.9 The Agreement is public and perpetual and operates until its termination by either Party in the manner established by this Agreement or the applicable law, but in any case until its final execution by the Parties. The parties agreed that the term of this Agreement can not be less than 3 (three) calendar months. This Agreement is considered to be an agreed by the Customer and concluded at the location of the Contractor from the date of acceptance.
11.10 The Contractor independently, in accordance with and in compliance with the requirements of the current legislation of Ukraine, shall determine the terms of this Agreement and its annexes, which are its inalienable parts. The Contractor has the right to independently modify and / or supplement the terms of this Public Contract and its annexes, including the order of providing and accepting of the Services under this Agreement. In doing so, the Contractor warrants and confirms that the current version of the text of this Agreement and its annexes placed on the Website of the Contractor, is valid.

About us | Services | Prices | Contacts | Site Map

Back to content | Back to main menu